Vulnerability · CVE-2017-14321
Mirasvit helpdesk_mx Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Published Dec 28, 2017 · corrected/updated Dec 28, 2017 · Mirasvit helpdesk_mx · evidence confidence very high
Multiple cross-site scripting (XSS) vulnerabilities in the administrative interface in Mirasvit Helpdesk MX before 1.5.3 allow remote attackers to inject arbitrary web script or HTML via the (1) customer name or (2) subject in a ticket.
Grounded briefings
Catalog interpretations for three audiences. Each brief cites ingested metadata and the original advisories below. They are not independent research and they do not invent exploit steps.
Executive
CVE-2017-14321 is a unknown public vulnerability record for Mirasvit helpdesk_mx. CISA lists it as known exploited. Published remediation guidance: Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable. This summary is a catalog interpretation of the ingested metadata and cites the original advisories below.
System administrator
Identify whether Mirasvit helpdesk_mx is in your estate, then compare installed versions with the affected ranges. Affected packages or ranges on record: Mirasvit helpdesk_mx. Published remediation guidance: Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable. Prefer the vendor or distribution advisory linked in Sources before changing production systems. This is a catalog interpretation, not a runbook.
Security analyst
Signals on file: no CVSS/EPSS yet. CISA lists it as known exploited. Sources contributing to this record: vulncheck_kev. Public exploit references, when present, are outbound links only and are not proof of active exploitation. This is a catalog interpretation of stored metadata.
Exploitation and remediation
Exploitation evidence
Confirmed in CISA KEV since Dec 28, 2017. Listed in CISA KEV and VulnCheck KEV.
Patch and remediation
Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.
Safe detection guidance
Compare installed versions with the affected ranges below and verify the advisory from the original publisher. This site stores metadata and outbound links only; it does not ship exploit code or proof-of-concept payloads.
Code
The project this record applies to. Exploit listings stay in References.
No public source repository is identified for this product.
Timeline
Detection, updates, and resolution for this record.
Dec 28, 2017 · VulnCheck KEV
Detected
Multiple cross-site scripting (XSS) vulnerabilities in the administrative interface in Mirasvit Helpdesk MX before 1.5.3 allow remote attackers to inject arbitrary web script or HTML via the (1) customer name or (2) subject in a ticket.
Dec 28, 2017 · CISA KEV
Known exploited
Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.
Affected
- vendor Mirasvit helpdesk_mxversion unspecified
Sources
- VulnCheck KEVConfirmed exploitationCVE-2017-14321
Multiple cross-site scripting (XSS) vulnerabilities in the administrative interface in Mirasvit Helpdesk MX before 1.5.3 allow remote attackers to inject arbitrary web script or HTML via the (1) customer name or (2) subject in a ticket.
vulncheck.com