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Findings

Vulnerability · CVE-2021-24212

WooCommerce help_scout Unrestricted Upload of File with Dangerous Type

Published Mar 21, 2021 · corrected/updated Mar 21, 2021 · WooCommerce help_scout · evidence confidence very high

The WooCommerce Help Scout WordPress plugin before 2.9.1 (https://woocommerce.com/products/woocommerce-help-scout/) allows unauthenticated users to upload any files to the site which by default will end up in wp-content/uploads/hstmp.

Grounded briefings

Catalog interpretations for three audiences. Each brief cites ingested metadata and the original advisories below. They are not independent research and they do not invent exploit steps.

Executive

CVE-2021-24212 is a unknown public vulnerability record for WooCommerce help_scout. CISA lists it as known exploited. Published remediation guidance: Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable. This summary is a catalog interpretation of the ingested metadata and cites the original advisories below.

System administrator

Identify whether WooCommerce help_scout is in your estate, then compare installed versions with the affected ranges. Affected packages or ranges on record: WooCommerce help_scout. Published remediation guidance: Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable. Prefer the vendor or distribution advisory linked in Sources before changing production systems. This is a catalog interpretation, not a runbook.

Security analyst

Signals on file: no CVSS/EPSS yet. CISA lists it as known exploited. Sources contributing to this record: cve_org, vulncheck_kev. Public exploit references, when present, are outbound links only and are not proof of active exploitation. This is a catalog interpretation of stored metadata.

Exploitation and remediation

  • Exploitation evidence

    Confirmed in CISA KEV since Mar 21, 2021. Listed in CISA KEV and VulnCheck KEV.

  • Patch and remediation

    Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.

  • Safe detection guidance

    Compare installed versions with the affected ranges below and verify the advisory from the original publisher. This site stores metadata and outbound links only; it does not ship exploit code or proof-of-concept payloads.

Technology hubs

WordPress

Code

The project this record applies to. Exploit listings stay in References.

No public source repository is identified for this product.

Timeline

Detection, updates, and resolution for this record.

  1. Mar 21, 2021 · VulnCheck KEV

    Detected

    The WooCommerce Help Scout WordPress plugin before 2.9.1 (https://woocommerce.com/products/woocommerce-help-scout/) allows unauthenticated users to upload any files to the site which by default will end up in wp-content/uploads/hstmp.

  2. Mar 21, 2021 · CISA KEV

    Known exploited

    Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.

Affected

  • vendor WooCommerce help_scoutversion unspecified

Sources

  • CVE.orgVulnerability recordCVE-2021-24212

    Official CVE identifier

    cve.org
  • VulnCheck KEVConfirmed exploitationCVE-2021-24212

    The WooCommerce Help Scout WordPress plugin before 2.9.1 (https://woocommerce.com/products/woocommerce-help-scout/) allows unauthenticated users to upload any files to the site which by default will end up in wp-content/uploads/hstmp.

    vulncheck.com

References