Vulnerability · CVE-2021-24878
supportcandy supportcandy Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Published Jan 5, 2022 · corrected/updated Jan 5, 2022 · supportcandy supportcandy · evidence confidence very high
The SupportCandy WordPress plugin before 2.2.7 does not sanitise and escape the query string before outputting it back in pages with the [wpsc_create_ticket] shortcode embed, leading to a Reflected Cross-Site Scripting issue
Grounded briefings
Catalog interpretations for three audiences. Each brief cites ingested metadata and the original advisories below. They are not independent research and they do not invent exploit steps.
Executive
CVE-2021-24878 is a unknown public vulnerability record for supportcandy supportcandy. CISA lists it as known exploited. Published remediation guidance: Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable. This summary is a catalog interpretation of the ingested metadata and cites the original advisories below.
System administrator
Identify whether supportcandy supportcandy is in your estate, then compare installed versions with the affected ranges. Affected packages or ranges on record: supportcandy supportcandy. Published remediation guidance: Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable. Prefer the vendor or distribution advisory linked in Sources before changing production systems. This is a catalog interpretation, not a runbook.
Security analyst
Signals on file: no CVSS/EPSS yet. CISA lists it as known exploited. Sources contributing to this record: cve_org, vulncheck_kev. Public exploit references, when present, are outbound links only and are not proof of active exploitation. This is a catalog interpretation of stored metadata.
Exploitation and remediation
Exploitation evidence
Confirmed in CISA KEV since Jan 5, 2022. Listed in CISA KEV and VulnCheck KEV.
Patch and remediation
Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.
Safe detection guidance
Compare installed versions with the affected ranges below and verify the advisory from the original publisher. This site stores metadata and outbound links only; it does not ship exploit code or proof-of-concept payloads.
Technology hubs
Code
The project this record applies to. Exploit listings stay in References.
No public source repository is identified for this product.
Timeline
Detection, updates, and resolution for this record.
Jan 5, 2022 · VulnCheck KEV
Detected
The SupportCandy WordPress plugin before 2.2.7 does not sanitise and escape the query string before outputting it back in pages with the [wpsc_create_ticket] shortcode embed, leading to a Reflected Cross-Site Scripting issue
Jan 5, 2022 · CISA KEV
Known exploited
Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.
Affected
- vendor supportcandy supportcandyversion unspecified
Sources
- CVE.orgVulnerability recordCVE-2021-24878
Official CVE identifier
cve.org - VulnCheck KEVConfirmed exploitationCVE-2021-24878
The SupportCandy WordPress plugin before 2.2.7 does not sanitise and escape the query string before outputting it back in pages with the [wpsc_create_ticket] shortcode embed, leading to a Reflected Cross-Site Scripting issue
vulncheck.com