CVE-2021-44077
Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability
Published Nov 28, 2021 · corrected/updated Jun 16, 2026 · zohocorp manageengine servicedesk plus · evidence confidence very high
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.
Grounded briefings
Catalog interpretations for three audiences. Each brief cites ingested metadata and the original advisories below. They are not independent research and they do not invent exploit steps.
Executive
CVE-2021-44077 is a critical public vulnerability record for zohocorp manageengine servicedesk plus. CISA lists it as known exploited. Published remediation guidance: Apply updates per vendor instructions. This summary is a catalog interpretation of the ingested metadata and cites the original advisories below.
System administrator
Identify whether zohocorp manageengine servicedesk plus is in your estate, then compare installed versions with the affected ranges. Affected packages or ranges on record: zohocorp/manageengine servicedesk plus; zohocorp/manageengine servicedesk plus (11.1); Zoho ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus. Published remediation guidance: Apply updates per vendor instructions. Prefer the vendor or distribution advisory linked in Sources before changing production systems. This is a catalog interpretation, not a runbook.
Security analyst
Signals on file: CVSS 9.8, EPSS 93.3%. CISA lists it as known exploited. Weakness classes: CWE-306. Sources contributing to this record: cisa_kev, cve_org, epss, metasploit. Public exploit references, when present, are outbound links only and are not proof of active exploitation. This is a catalog interpretation of stored metadata.
Exploitation and remediation
Exploitation evidence
Confirmed in CISA KEV since Dec 1, 2021. Listed in the CISA Known Exploited Vulnerabilities catalog.
Patch and remediation
Apply updates per vendor instructions. CISA due date Dec 15, 2021.
Safe detection guidance
Compare installed versions with the affected ranges below and verify the advisory from the original publisher. This site stores metadata and outbound links only; it does not ship exploit code or proof-of-concept payloads.
Code
The project this record applies to. Exploit listings stay in References.
No public source repository is identified for this product.
Timeline
Detection, updates, and resolution for this record.
Nov 28, 2021 · Catalog
Detected
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.
Dec 1, 2021 · CISA KEV
Known exploited
Apply updates per vendor instructions.
Dec 15, 2021 · CISA KEV
Remediation due
Apply updates per vendor instructions.
Jun 16, 2026 · Catalog
Updated
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.
Affected
- cpe zohocorp/manageengine servicedesk plusversion unspecified
- cpe zohocorp/manageengine servicedesk plus11.1
- vendor Zoho ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plusversion unspecified
Sources
- CISA KEVConfirmed exploitationCVE-2021-44077
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution
cisa.gov - CVE.orgVulnerability recordCVE-2021-44077
Official CVE identifier
cve.org - FIRST EPSSExploitation probabilityCVE-2021-44077
30-day exploitation probability 93.3%
first.org - Metasploit ModulesPublic exploit moduleexploit_windows/http/manageengine_servicedesk_plus_cve_2021_44077
Public module reference (excellent). Module source is not copied into this catalog.
rapid7.com - NIST NVDVulnerability recordCVE-2021-44077
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.
nvd.nist.gov