CVE-2023-7337
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in versi…
Published Mar 4, 2026 · updated Jun 17, 2026
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
Code
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Timeline
Detection, updates, and resolution for this record.
Mar 4, 2026 · NIST NVD
Detected
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthe
Jun 17, 2026 · NIST NVD
Updated
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthe
Sources
- CVE.orgVulnerability recordCVE-2023-7337
Official CVE identifier
cve.org - NIST NVDVulnerability recordCVE-2023-7337
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on t
nvd.nist.gov