Vulnerability · CVE-2024-5178
ServiceNow Washington DC, Vancouver, and Utah Now Platform Administrative User Information Disclosure Vulnerability
Published Jul 23, 2024 · corrected/updated Jul 23, 2024 · ServiceNow Washington DC, Vancouver, and Utah Now Platform · evidence confidence very high
ServiceNow has addressed a sensitive file read vulnerability that was identified in the Washington DC, Vancouver, and Utah Now Platform releases. This vulnerability could allow an administrative user to gain unauthorized access to sensitive files on the web application server. The vulnerability is addressed in the listed patches and hot fixes, which were released during the June 2024 patching cycle. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.
Grounded briefings
Catalog interpretations for three audiences. Each brief cites ingested metadata and the original advisories below. They are not independent research and they do not invent exploit steps.
Executive
CVE-2024-5178 is a unknown public vulnerability record for ServiceNow Washington DC, Vancouver, and Utah Now Platform. CISA lists it as known exploited. Published remediation guidance: Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable. This summary is a catalog interpretation of the ingested metadata and cites the original advisories below.
System administrator
Identify whether ServiceNow Washington DC, Vancouver, and Utah Now Platform is in your estate, then compare installed versions with the affected ranges. Affected packages or ranges on record: ServiceNow Washington DC, Vancouver, and Utah Now Platform. Published remediation guidance: Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable. Prefer the vendor or distribution advisory linked in Sources before changing production systems. This is a catalog interpretation, not a runbook.
Security analyst
Signals on file: no CVSS/EPSS yet. CISA lists it as known exploited. Sources contributing to this record: vulncheck_kev. Public exploit references, when present, are outbound links only and are not proof of active exploitation. This is a catalog interpretation of stored metadata.
Exploitation and remediation
Exploitation evidence
Confirmed in CISA KEV since Jul 23, 2024. Listed in CISA KEV and VulnCheck KEV.
Patch and remediation
Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.
Safe detection guidance
Compare installed versions with the affected ranges below and verify the advisory from the original publisher. This site stores metadata and outbound links only; it does not ship exploit code or proof-of-concept payloads.
Code
The project this record applies to. Exploit listings stay in References.
No public source repository is identified for this product.
Timeline
Detection, updates, and resolution for this record.
Jul 23, 2024 · VulnCheck KEV
Detected
ServiceNow has addressed a sensitive file read vulnerability that was identified in the Washington DC, Vancouver, and Utah Now Platform releases. This vulnerability could allow an administrative user to gain unauthorized access to sensitive files on the web application server. The vulnerability is addressed in the listed patches and hot fixes, which were released during the June 2024 patching cycl
Jul 23, 2024 · CISA KEV
Known exploited
Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.
Affected
- vendor ServiceNow Washington DC, Vancouver, and Utah Now Platformversion unspecified
Sources
- VulnCheck KEVConfirmed exploitationCVE-2024-5178
ServiceNow has addressed a sensitive file read vulnerability that was identified in the Washington DC, Vancouver, and Utah Now Platform releases. This vulnerability could allow an administrative user to gain unauthorized access to sensitive files on the web application server. Th
vulncheck.com