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Findings

Vulnerability · CVE-2025-2777

sysaid sysaid Improper Restriction of XML External Entity Reference

Published May 14, 2025 · corrected/updated May 14, 2025 · SysAid SysAid On-Premise · evidence confidence very high

SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and file read primitives. VulnCheck canary evidence. Initial-access exploit intelligence.

Grounded briefings

Catalog interpretations for three audiences. Each brief cites ingested metadata and the original advisories below. They are not independent research and they do not invent exploit steps.

Executive

CVE-2025-2777 is a unknown public vulnerability record for SysAid SysAid On-Premise. CISA lists it as known exploited. Published remediation guidance: Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable. This summary is a catalog interpretation of the ingested metadata and cites the original advisories below.

System administrator

Identify whether SysAid SysAid On-Premise is in your estate, then compare installed versions with the affected ranges. Affected packages or ranges on record: SysAid SysAid On-Premise. Published remediation guidance: Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable. Prefer the vendor or distribution advisory linked in Sources before changing production systems. This is a catalog interpretation, not a runbook.

Security analyst

Signals on file: no CVSS/EPSS yet. CISA lists it as known exploited. Sources contributing to this record: vulncheck_kev. Public exploit references, when present, are outbound links only and are not proof of active exploitation. This is a catalog interpretation of stored metadata.

Exploitation and remediation

  • Exploitation evidence

    Confirmed in CISA KEV since May 14, 2025. Listed in CISA KEV and VulnCheck KEV.

  • Patch and remediation

    Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.

  • Safe detection guidance

    Compare installed versions with the affected ranges below and verify the advisory from the original publisher. This site stores metadata and outbound links only; it does not ship exploit code or proof-of-concept payloads.

Code

The project this record applies to. Exploit listings stay in References.

No public source repository is identified for this product.

Timeline

Detection, updates, and resolution for this record.

  1. May 14, 2025 · VulnCheck KEV

    Detected

    SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and file read primitives. VulnCheck canary evidence. Initial-access exploit intelligence.

  2. May 14, 2025 · CISA KEV

    Known exploited

    Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.

Affected

  • vendor SysAid SysAid On-Premiseversion unspecified

Sources

  • VulnCheck KEVConfirmed exploitationCVE-2025-2777

    SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and file read primitives.

    vulncheck.com

References