Vulnerability · CVE-2025-40554
SolarWinds web_help_desk Weak Authentication
Published May 1, 2026 · corrected/updated May 1, 2026 · SolarWinds web_help_desk · evidence confidence very high
SolarWinds Web Help Desk was found to be susceptible to an authentication bypass vulnerability that, if exploited, could allow an attacker to invoke specific actions within Web Help Desk.
Grounded briefings
Catalog interpretations for three audiences. Each brief cites ingested metadata and the original advisories below. They are not independent research and they do not invent exploit steps.
Executive
CVE-2025-40554 is a unknown public vulnerability record for SolarWinds web_help_desk. CISA lists it as known exploited. Published remediation guidance: Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable. This summary is a catalog interpretation of the ingested metadata and cites the original advisories below.
System administrator
Identify whether SolarWinds web_help_desk is in your estate, then compare installed versions with the affected ranges. Affected packages or ranges on record: SolarWinds web_help_desk. Published remediation guidance: Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable. Prefer the vendor or distribution advisory linked in Sources before changing production systems. This is a catalog interpretation, not a runbook.
Security analyst
Signals on file: EPSS 60.6%. CISA lists it as known exploited. Sources contributing to this record: epss, vulncheck_kev. Public exploit references, when present, are outbound links only and are not proof of active exploitation. This is a catalog interpretation of stored metadata.
Exploitation and remediation
Exploitation evidence
Confirmed in CISA KEV since May 1, 2026. Listed in CISA KEV and VulnCheck KEV.
Patch and remediation
Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.
Safe detection guidance
Compare installed versions with the affected ranges below and verify the advisory from the original publisher. This site stores metadata and outbound links only; it does not ship exploit code or proof-of-concept payloads.
Code
The project this record applies to. Exploit listings stay in References.
No public source repository is identified for this product.
Timeline
Detection, updates, and resolution for this record.
May 1, 2026 · VulnCheck KEV
Detected
SolarWinds Web Help Desk was found to be susceptible to an authentication bypass vulnerability that, if exploited, could allow an attacker to invoke specific actions within Web Help Desk.
May 1, 2026 · CISA KEV
Known exploited
Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.
Affected
- vendor SolarWinds web_help_deskversion unspecified
Sources
- FIRST EPSSExploitation probabilityCVE-2025-40554
30-day exploitation probability 60.6%
first.org - VulnCheck KEVConfirmed exploitationCVE-2025-40554
SolarWinds Web Help Desk was found to be susceptible to an authentication bypass vulnerability that, if exploited, could allow an attacker to invoke specific actions within Web Help Desk.
vulncheck.com