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Findings

Vulnerability · CVE-2026-23758

GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the ticket subject field that allows authenticated staff members to inject malicious…

Published Apr 20, 2026 · corrected/updated Jun 17, 2026 · gfi helpdesk · evidence confidence high

GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the ticket subject field that allows authenticated staff members to inject malicious JavaScript by manipulating the editsubject POST parameter. Attackers can inject XSS payloads through inadequate sanitization in Controller_Ticket.EditSubmit() that bypass the incomplete SanitizeForXSS() method to execute arbitrary JavaScript when other staff members or administrators view the affected ticket.

Grounded briefings

Catalog interpretations for three audiences. Each brief cites ingested metadata and the original advisories below. They are not independent research and they do not invent exploit steps.

Executive

CVE-2026-23758 is a medium public vulnerability record for gfi helpdesk. It is not currently listed in the CISA Known Exploited catalog. Check the linked vendor or CERT advisories for patch status. This summary is a catalog interpretation of the ingested metadata and cites the original advisories below.

System administrator

Identify whether gfi helpdesk is in your estate, then compare installed versions with the affected ranges. Affected packages or ranges on record: gfi/helpdesk. Check the linked vendor or CERT advisories for patch status. Prefer the vendor or distribution advisory linked in Sources before changing production systems. This is a catalog interpretation, not a runbook.

Security analyst

Signals on file: CVSS 6.4, EPSS 0.2%. It is not currently listed in the CISA Known Exploited catalog. Weakness classes: CWE-79. Sources contributing to this record: cve_org, epss, nvd. Public exploit references, when present, are outbound links only and are not proof of active exploitation. This is a catalog interpretation of stored metadata.

Exploitation and remediation

  • Exploitation evidence

    Not listed as known exploited in CISA KEV. Not in CISA KEV or VulnCheck KEV.

  • Patch and remediation

    No required-action text is stored yet. Use the vendor or CERT links in Sources for patch availability.

  • Safe detection guidance

    Compare installed versions with the affected ranges below and verify the advisory from the original publisher. This site stores metadata and outbound links only; it does not ship exploit code or proof-of-concept payloads.

Code

The project this record applies to. Exploit listings stay in References.

No public source repository is identified for this product.

Timeline

Detection, updates, and resolution for this record.

  1. Apr 20, 2026 · NIST NVD

    Detected

    GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the ticket subject field that allows authenticated staff members to inject malicious JavaScript by manipulating the editsubject POST parameter. Attackers can inject XSS payloads through inadequate sanitization in Controller_Ticket.EditSubmit() that bypass the incomplete SanitizeForXSS() method to execute arbitrary J

  2. Jun 17, 2026 · NIST NVD

    Updated

    GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the ticket subject field that allows authenticated staff members to inject malicious JavaScript by manipulating the editsubject POST parameter. Attackers can inject XSS payloads through inadequate sanitization in Controller_Ticket.EditSubmit() that bypass the incomplete SanitizeForXSS() method to execute arbitrary J

Affected

  • cpe gfi/helpdeskversion unspecified

Sources

  • CVE.orgVulnerability recordCVE-2026-23758

    Official CVE identifier

    cve.org
  • FIRST EPSSExploitation probabilityCVE-2026-23758

    30-day exploitation probability 0.2%

    first.org
  • NIST NVDVulnerability recordCVE-2026-23758

    GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the ticket subject field that allows authenticated staff members to inject malicious JavaScript by manipulating the editsubject POST parameter. Attackers can inject XSS payloads through inadequate

    nvd.nist.gov

References