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Findings

CVE-2026-34724

Zammad is a web based open source helpdesk/customer support system.

Published Apr 8, 2026 · updated Jul 24, 2026 · zammad zammad

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a server-side template injection vulnerability which leads to RCE via AI Agent exists. Impact is limited to environments where an attacker can control or influence type_enrichment_data (typically high-privilege administrative configuration). This vulnerability is fixed in 7.0.1.

Code

The project this record applies to. Exploit listings stay in References.

Timeline

Detection, updates, and resolution for this record.

  1. Apr 8, 2026 · NIST NVD

    Detected

    Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a server-side template injection vulnerability which leads to RCE via AI Agent exists. Impact is limited to environments where an attacker can control or influence type_enrichment_data (typically high-privilege administrative configuration). This vulnerability is fixed in 7.0.1.

  2. Jul 24, 2026 · NIST NVD

    Updated

    Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a server-side template injection vulnerability which leads to RCE via AI Agent exists. Impact is limited to environments where an attacker can control or influence type_enrichment_data (typically high-privilege administrative configuration). This vulnerability is fixed in 7.0.1.

Affected

  • cpe zammad/zammad7.0.0

Sources

  • CVE.orgVulnerability recordCVE-2026-34724

    Official CVE identifier

    cve.org
  • NIST NVDVulnerability recordCVE-2026-34724

    Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a server-side template injection vulnerability which leads to RCE via AI Agent exists. Impact is limited to environments where an attacker can control or influence type_enrichment_data (typically

    nvd.nist.gov

References