Vulnerability · CVE-2026-34782
Zammad is a web based open source helpdesk/customer support system.
Published Apr 8, 2026 · corrected/updated Jul 24, 2026 · zammad zammad · evidence confidence high
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the REST endpoint POST /api/v1/ai_assistance/text_tools/:id was not checking if a user is privileged to use the text tool, resulting in being able to use it in all situations. This vulnerability is fixed in 7.0.1 and 6.5.4.
Grounded briefings
Catalog interpretations for three audiences. Each brief cites ingested metadata and the original advisories below. They are not independent research and they do not invent exploit steps.
Executive
CVE-2026-34782 is a medium public vulnerability record for zammad zammad. It is not currently listed in the CISA Known Exploited catalog. Check the linked vendor or CERT advisories for patch status. This summary is a catalog interpretation of the ingested metadata and cites the original advisories below.
System administrator
Identify whether zammad zammad is in your estate, then compare installed versions with the affected ranges. Affected packages or ranges on record: zammad/zammad; zammad/zammad (7.0.0). Check the linked vendor or CERT advisories for patch status. Prefer the vendor or distribution advisory linked in Sources before changing production systems. This is a catalog interpretation, not a runbook.
Security analyst
Signals on file: CVSS 5.3, EPSS 0.3%. It is not currently listed in the CISA Known Exploited catalog. Weakness classes: CWE-862. Sources contributing to this record: cve_org, epss, nvd. Public exploit references, when present, are outbound links only and are not proof of active exploitation. This is a catalog interpretation of stored metadata.
Exploitation and remediation
Exploitation evidence
Not listed as known exploited in CISA KEV. Not in CISA KEV or VulnCheck KEV.
Patch and remediation
No required-action text is stored yet. Use the vendor or CERT links in Sources for patch availability.
Safe detection guidance
Compare installed versions with the affected ranges below and verify the advisory from the original publisher. This site stores metadata and outbound links only; it does not ship exploit code or proof-of-concept payloads.
Code
The project this record applies to. Exploit listings stay in References.
Timeline
Detection, updates, and resolution for this record.
Apr 8, 2026 · NIST NVD
Detected
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the REST endpoint POST /api/v1/ai_assistance/text_tools/:id was not checking if a user is privileged to use the text tool, resulting in being able to use it in all situations. This vulnerability is fixed in 7.0.1 and 6.5.4.
Jul 24, 2026 · NIST NVD
Updated
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the REST endpoint POST /api/v1/ai_assistance/text_tools/:id was not checking if a user is privileged to use the text tool, resulting in being able to use it in all situations. This vulnerability is fixed in 7.0.1 and 6.5.4.
Affected
- cpe zammad/zammadversion unspecified
- cpe zammad/zammad7.0.0
Sources
- CVE.orgVulnerability recordCVE-2026-34782
Official CVE identifier
cve.org - FIRST EPSSExploitation probabilityCVE-2026-34782
30-day exploitation probability 0.3%
first.org - NIST NVDVulnerability recordCVE-2026-34782
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the REST endpoint POST /api/v1/ai_assistance/text_tools/:id was not checking if a user is privileged to use the text tool, resulting in being able to use it in all situations. This vulne
nvd.nist.gov