Findings

CVE-2026-40569

FreeScout is a free self-hosted help desk and shared mailbox.

Published Apr 21, 2026 · updated Jun 17, 2026

FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a mass assignment vulnerability in the mailbox connection settings endpoints of FreeScout ( at and at line 398). Both methods pass directly to without any field allowlisting, allowing an authenticated admin to overwrite any of the 32 fields in the Mailbox model's array -- including security-critical fields that do not belong to the connection settings form, such as , , , , , and . Validation in is entirely commented out, and the validator in only checks value formats for SMTP fields without stripping extra parameters. An authenticated admin user can exploit this by appending hidden parameters (e.g., ) to a legitimate connection settings save request. Because the field is not displayed on the connection settings form (it only appears on the general mailbox settings page), the injection is invisible to other administrators reviewing connection settings. Once set, every outgoing email from the affected mailbox is silently BCC'd to the attacker via the job. The same mechanism allows redirecting outgoing SMTP through an attacker-controlled server, injecting tracking pixels or phishing links into email signatures, and enabling attacker-crafted auto-replies -- all from a single HTTP request. This is particularly dangerous in multi-admin environments where one admin can silently surveil mailboxes managed by others, and when an admin session is compromised via a separate vulnerability (e.g., XSS), the attacker gains persistent email exfiltration that survives session expiry. Version 1.8.213 fixes the issue.

Code

The project this record applies to. Exploit listings stay in References.

Timeline

Detection, updates, and resolution for this record.

  1. Apr 21, 2026 · NIST NVD

    Detected

    FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a mass assignment vulnerability in the mailbox connection settings endpoints of FreeScout ( at and at line 398). Both methods pass directly to without any field allowlisting, allowing an authenticated admin to overwrite any of the 32 fields in the Mailbox model's array -- including security-critical fields

  2. Jun 17, 2026 · NIST NVD

    Updated

    FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a mass assignment vulnerability in the mailbox connection settings endpoints of FreeScout ( at and at line 398). Both methods pass directly to without any field allowlisting, allowing an authenticated admin to overwrite any of the 32 fields in the Mailbox model's array -- including security-critical fields

Sources

  • CVE.orgVulnerability recordCVE-2026-40569

    Official CVE identifier

    cve.org
  • NIST NVDVulnerability recordCVE-2026-40569

    FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a mass assignment vulnerability in the mailbox connection settings endpoints of FreeScout ( at and `connection

    nvd.nist.gov

References