Findings

CVE-2026-40570

FreeScout is a free self-hosted help desk and shared mailbox.

Published Apr 21, 2026 · updated Jun 17, 2026

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the action in returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.

Code

The project this record applies to. Exploit listings stay in References.

Timeline

Detection, updates, and resolution for this record.

  1. Apr 21, 2026 · NIST NVD

    Detected

    FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the action in returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.

  2. Jun 17, 2026 · NIST NVD

    Updated

    FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the action in returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.

Sources

  • CVE.orgVulnerability recordCVE-2026-40570

    Official CVE identifier

    cve.org
  • NIST NVDVulnerability recordCVE-2026-40570

    FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the action in returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid e

    nvd.nist.gov

References