FreeScout is a free self-hosted help desk and shared mailbox.

Code

The project this record applies to. Exploit listings stay in References.

• Repository · github.com

Timeline

Detection, updates, and resolution for this record.

1. Apr 21, 2026 · NIST NVD

   Detected

   FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through , which checks mailbox access but does not apply the assigned-only restriction from . A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.

2. Jun 17, 2026 · NIST NVD

   Updated

   FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through , which checks mailbox access but does not apply the assigned-only restriction from . A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.

Sources

• CVE.orgVulnerability recordCVE-2026-41189

  Official CVE identifier

  cve.org
• NIST NVDVulnerability recordCVE-2026-41189

  FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through , which checks mailbox access but does not apply the assigned-only restriction from . A user who cannot

  nvd.nist.gov

References

• Reference · github.com
• Reference · github.com
• Reference · github.com