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Findings

CVE-2026-44707

Chatwoot is a customer engagement suite.

Published May 26, 2026 · updated Jul 24, 2026

Chatwoot is a customer engagement suite. From 2.14.0 to before 4.13.0, a Pre-Account Takeover (Pre-ATO) vulnerability existed in Chatwoot's authentication flow. Because email confirmation was not enforced before an account became usable, an attacker could pre-register an email address they did not own and set a password. If the legitimate owner of that email later signed in to Chatwoot using Google OAuth (or another OmniAuth provider), the OAuth flow silently confirmed the existing account without invalidating the attacker's pre-set credentials. The attacker could then continue to log in with the password they had originally chosen and access any data the victim subsequently entered into the dashboard, including PII, API keys, and other sensitive information. This vulnerability is fixed in 4.13.0.

Code

The project this record applies to. Exploit listings stay in References.

Timeline

Detection, updates, and resolution for this record.

  1. May 26, 2026 · NIST NVD

    Detected

    Chatwoot is a customer engagement suite. From 2.14.0 to before 4.13.0, a Pre-Account Takeover (Pre-ATO) vulnerability existed in Chatwoot's authentication flow. Because email confirmation was not enforced before an account became usable, an attacker could pre-register an email address they did not own and set a password. If the legitimate owner of that email later signed in to Chatwoot using Googl

  2. Jul 24, 2026 · NIST NVD

    Updated

    Chatwoot is a customer engagement suite. From 2.14.0 to before 4.13.0, a Pre-Account Takeover (Pre-ATO) vulnerability existed in Chatwoot's authentication flow. Because email confirmation was not enforced before an account became usable, an attacker could pre-register an email address they did not own and set a password. If the legitimate owner of that email later signed in to Chatwoot using Googl

Sources

  • CVE.orgVulnerability recordCVE-2026-44707

    Official CVE identifier

    cve.org
  • NIST NVDVulnerability recordCVE-2026-44707

    Chatwoot is a customer engagement suite. From 2.14.0 to before 4.13.0, a Pre-Account Takeover (Pre-ATO) vulnerability existed in Chatwoot's authentication flow. Because email confirmation was not enforced before an account became usable, an attacker could pre-register an email ad

    nvd.nist.gov

References