CVE-2026-78358
Cross-Site Request Forgery in Administrative Actions
Published Oct 12, 2026 · corrected/updated Oct 15, 2026 · OTRS GmbH (former OTRS AG) OTRS · evidence confidence medium
Several administrative actions do not sufficiently validate whether a request was intentionally initiated by the authenticated user. In particular, the DBUpdateLogCleanUp action can be triggered through a GET request without validating a ChallengeToken. An unauthenticated remote attacker can therefore cause the browser of an authenticated administrator to execute the cleanup action by embedding a crafted request in a malicious web page. Successful exploitation can delete existing DBUpdate log entries. This may reduce the availability of diagnostic and historical information used for troubleshooting and auditing. The impact is limited to DBUpdate log entries that exist at the time the forged request is processed. Additional administrative endpoints were identified that do not validate a ChallengeToken. Some of these endpoints can trigger administrative actions such as deploying or synchronizing already existing configuration. They do not allow an attacker to introduce arbitrary new configuration through the CSRF request itself. Export and read-only endpoints were also identified without ChallengeToken validation. While these endpoints may be triggered through a forged cross-site request, the response content remains subject to the browser's same-origin restrictions and is not automatically exposed to the attacker. Therefore, no direct confidentiality impact has been demonstrated for these endpoints. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
Grounded briefings
Catalog interpretations for three audiences. Each brief cites ingested metadata and the original advisories below. They are not independent research and they do not invent exploit steps.
Executive
CVE-2026-78358 is a medium public vulnerability record for OTRS GmbH (former OTRS AG) OTRS. It is not currently listed in the CISA Known Exploited catalog. Check the linked vendor or CERT advisories for patch status. This summary is a catalog interpretation of the ingested metadata and cites the original advisories below.
System administrator
Identify whether OTRS GmbH (former OTRS AG) OTRS is in your estate, then compare installed versions with the affected ranges. Affected packages or ranges on record: OTRS GmbH (former OTRS AG) ((OTRS)) Community Edition; OTRS GmbH (former OTRS AG) OTRS. Check the linked vendor or CERT advisories for patch status. Prefer the vendor or distribution advisory linked in Sources before changing production systems. This is a catalog interpretation, not a runbook.
Security analyst
Signals on file: CVSS 4.3. It is not currently listed in the CISA Known Exploited catalog. Weakness classes: CWE-352. Sources contributing to this record: circl, cve_org. Public exploit references, when present, are outbound links only and are not proof of active exploitation. This is a catalog interpretation of stored metadata.
Exploitation and remediation
Exploitation evidence
Not listed as known exploited in CISA KEV. Not in the CISA KEV catalog.
Patch and remediation
No required-action text is stored yet. Use the vendor or CERT links in Sources for patch availability.
Safe detection guidance
Compare installed versions with the affected ranges below and verify the advisory from the original publisher. This site stores metadata and outbound links only; it does not ship exploit code or proof-of-concept payloads.
Code
The project this record applies to. Exploit listings stay in References.
No public source repository is identified for this product.
Timeline
Detection, updates, and resolution for this record.
Oct 12, 2026 · CIRCL Vulnerability Lookup
Detected
Several administrative actions do not sufficiently validate whether a request was intentionally initiated by the authenticated user. In particular, the DBUpdateLogCleanUp action can be triggered through a GET request without validating a ChallengeToken. An unauthenticated remote attacker can therefore cause the browser of an authenticated administrator to execute the cleanup action by embedding a
Oct 15, 2026 · CIRCL Vulnerability Lookup
Updated
Several administrative actions do not sufficiently validate whether a request was intentionally initiated by the authenticated user. In particular, the DBUpdateLogCleanUp action can be triggered through a GET request without validating a ChallengeToken. An unauthenticated remote attacker can therefore cause the browser of an authenticated administrator to execute the cleanup action by embedding a
Affected
- vendor OTRS GmbH (former OTRS AG) ((OTRS)) Community Editionversion unspecified
- vendor OTRS GmbH (former OTRS AG) OTRSversion unspecified
Sources
- CIRCL Vulnerability LookupVulnerability recordCVE-2026-78358
Several administrative actions do not sufficiently validate whether a request was intentionally initiated by the authenticated user. In particular, the DBUpdateLogCleanUp action can be triggered through a GET request without validating a ChallengeToken. An unauthenticated remote
vulnerability.circl.lu - CVE.orgVulnerability recordCVE-2026-78358
Official CVE identifier
cve.org