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Vulnerabilities

Vulnerability · CVE-2015-4074

helpdesk_pro_project helpdesk_pro Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')

Published Sep 19, 2024 · catalog updated Sep 19, 2024 · helpdesk_pro_project helpdesk_pro Improper Limitation

Patch now

CVE-2015-4074 is in the CISA known-exploited catalog. Confirm helpdesk_pro_project helpdesk_pro Improper Limitation against the vendor advisory and apply that fix. The CVSS score does not change the priority.

Gaps on this record

  • The stored product name is a package slug. The name on this page is taken from the title (helpdesk_pro_project helpdesk_pro Improper Limitation).
  • No version range is stored. A customer cannot check an installed version against this record.
Severity
Unknown—
Known exploitation
CISA KEV and VulnCheck KEV
EPSS
56.51%
Remediation
Remediation guidance
Affected products
vendor helpdesk_pro_project helpdesk_pro

Directory traversal vulnerability in the Helpdesk Pro plugin before 1.4.0 for Joomla! allows remote attackers to read arbitrary files via a .. (dot dot) in the filename parameter in a ticket.download_attachment task.

Are you affected?

Enter the version you run. The result uses only the ranges stored on this record.

The check returns affected, not affected, or incomplete. It does not guess a version that is missing from the record.

  • vendor helpdesk_pro_project helpdesk_proversion unspecified

How to fix CVE-2015-4074

What to do

Three questions, each answered from this record only. Confirm the vendor advisory before you patch.

Should you patch?

CVE-2015-4074 is in the CISA known-exploited catalog. Confirm helpdesk_pro_project helpdesk_pro Improper Limitation against the vendor advisory and apply that fix. The CVSS score does not change the priority.

Which versions are affected?

Affected version ranges are not on this record. Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.

What should an analyst verify?

No weakness class is stored. EPSS 56.51%. The CISA KEV listing is the exploitation evidence. No Exploit-DB or Metasploit reference is linked. Use the source links for the original advisory.

Code

The project this record applies to. Exploit listings stay in References.

No public source repository is identified for this product.

Timeline

Detection, updates, and resolution for this record.

  1. Sep 19, 2024 · VulnCheck KEV

    Detected

    Directory traversal vulnerability in the Helpdesk Pro plugin before 1.4.0 for Joomla! allows remote attackers to read arbitrary files via a .. (dot dot) in the filename parameter in a ticket.download_attachment task.

  2. Sep 19, 2024 · CISA KEV

    Known exploited

    Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.

Sources

  • CVE.orgVulnerability recordCVE-2015-4074

    Official CVE identifier

    cve.org
  • FIRST EPSSExploitation probabilityCVE-2015-4074

    30-day exploitation probability 56.5%

    first.org
  • VulnCheck KEVConfirmed exploitationCVE-2015-4074

    Directory traversal vulnerability in the Helpdesk Pro plugin before 1.4.0 for Joomla! allows remote attackers to read arbitrary files via a .. (dot dot) in the filename parameter in a ticket.download_attachment task.

    vulncheck.com

References

Freshness

Last verified in this catalog Oct 18, 2026. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.