Vulnerabilities

Vulnerability · CVE-2019-8394

Zoho ManageEngine ServiceDesk Plus (SDP) File Upload Vulnerability

Published Feb 16, 2019 · catalog updated Jun 16, 2026 · Zoho ManageEngine

Patch now

CVE-2019-8394 is in the CISA known-exploited catalog, due May 3, 2022. Confirm Zoho ManageEngine against the vendor advisory and apply that fix. The CVSS score does not change the priority.

Severity
Medium6.5
Known exploitation
CISA KEV and VulnCheck KEV
EPSS
63.34%
Remediation
Remediation guidance
Affected products
cpe zohocorp/manageengine servicedesk plus · vendor Zoho ManageEngine

Zoho ManageEngine ServiceDesk Plus (SDP) contains an unspecified vulnerability that allows remote users to upload files via login page customization.

Are you affected?

Enter the version you run. The result uses only the ranges stored on this record.

The check returns affected, not affected, or incomplete. It does not guess a version that is missing from the record.

  • cpe zohocorp/manageengine servicedesk plus10.0.0
  • vendor Zoho ManageEngineversion unspecified

How to fix CVE-2019-8394

What to do

Three questions, each answered from this record only. Confirm the vendor advisory before you patch.

Should you patch?

CVE-2019-8394 is in the CISA known-exploited catalog, due May 3, 2022. Confirm Zoho ManageEngine against the vendor advisory and apply that fix. The CVSS score does not change the priority.

Which versions are affected?

Compare what you have installed with zohocorp/manageengine servicedesk plus 10.0.0. Apply updates per vendor instructions.

What should an analyst verify?

CWE-434: Unrestricted Upload of File with Dangerous Type. EPSS 63.34%. The CISA KEV listing is the exploitation evidence. A public exploit reference is linked in Sources. That is not the same as confirmed exploitation. Use the source links for the original advisory.

Code

The project this record applies to. Exploit listings stay in References.

No public source repository is identified for this product.

Timeline

Detection, updates, and resolution for this record.

  1. Feb 16, 2019 · Catalog

    Detected

    Zoho ManageEngine ServiceDesk Plus (SDP) contains an unspecified vulnerability that allows remote users to upload files via login page customization.

  2. Nov 3, 2021 · CISA KEV

    Known exploited

    Apply updates per vendor instructions.

  3. May 3, 2022 · CISA KEV

    Remediation due

    Apply updates per vendor instructions.

  4. Jun 16, 2026 · Catalog

    Updated

    Zoho ManageEngine ServiceDesk Plus (SDP) contains an unspecified vulnerability that allows remote users to upload files via login page customization.

Sources

  • CISA KEVConfirmed exploitationCVE-2019-8394

    Zoho ManageEngine ServiceDesk Plus (SDP) contains an unspecified vulnerability that allows remote users to upload files via login page customization.

    cisa.gov
  • CVE.orgVulnerability recordCVE-2019-8394

    Official CVE identifier

    cve.org
  • FIRST EPSSExploitation probabilityCVE-2019-8394

    30-day exploitation probability 63.3%

    first.org
  • Exploit DatabasePublic exploit reference46413

    Public archive entry. The exploit body is not stored here.

    exploit-db.com
  • Metasploit ModulesPublic exploit moduleexploit_multi/http/manageengine_sd_uploader

    Public module reference (excellent). Module source is not copied into this catalog.

    rapid7.com
  • NIST NVDVulnerability recordCVE-2019-8394

    Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization.

    nvd.nist.gov
  • VulnCheck KEVConfirmed exploitationCVE-2019-8394

    Zoho ManageEngine ServiceDesk Plus (SDP) contains an unspecified vulnerability that allows remote users to upload files via login page customization.

    vulncheck.com

References

Freshness

Last verified in this catalog Oct 17, 2026. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.