Vulnerabilities

Vulnerability · CVE-2020-10189

Zoho ManageEngine Desktop Central File Upload Vulnerability

Published Mar 6, 2020 · catalog updated Jun 16, 2026 · Zoho ManageEngine

Patch now

CVE-2020-10189 is in the CISA known-exploited catalog, due May 3, 2022. Confirm Zoho ManageEngine against the vendor advisory and apply that fix. The CVSS score does not change the priority.

Gaps on this record

  • No version range is stored. A customer cannot check an installed version against this record.
Severity
Critical9.8
Known exploitation
CISA KEV and VulnCheck KEV
EPSS
99.94%
Remediation
Remediation guidance
Affected products
cpe zohocorp/manageengine desktop central · vendor Zoho ManageEngine

Zoho ManageEngine Desktop Central before 10.0.474 allows remote code execution because of deserialization of untrusted data in getChartImage in the FileStorage class. This is related to the CewolfServlet and MDMLogUploaderServlet servlets.

Are you affected?

Enter the version you run. The result uses only the ranges stored on this record.

The check returns affected, not affected, or incomplete. It does not guess a version that is missing from the record.

  • cpe zohocorp/manageengine desktop centralversion unspecified
  • vendor Zoho ManageEngineversion unspecified

How to fix CVE-2020-10189

What to do

Three questions, each answered from this record only. Confirm the vendor advisory before you patch.

Should you patch?

CVE-2020-10189 is in the CISA known-exploited catalog, due May 3, 2022. Confirm Zoho ManageEngine against the vendor advisory and apply that fix. The CVSS score does not change the priority.

Which versions are affected?

Affected version ranges are not on this record. Apply updates per vendor instructions.

What should an analyst verify?

CWE-502: Deserialization of Untrusted Data. EPSS 99.94%. The CISA KEV listing is the exploitation evidence. A public exploit reference is linked in Sources. That is not the same as confirmed exploitation. Use the source links for the original advisory.

Code

The project this record applies to. Exploit listings stay in References.

No public source repository is identified for this product.

Timeline

Detection, updates, and resolution for this record.

  1. Mar 6, 2020 · Catalog

    Detected

    Zoho ManageEngine Desktop Central before 10.0.474 allows remote code execution because of deserialization of untrusted data in getChartImage in the FileStorage class. This is related to the CewolfServlet and MDMLogUploaderServlet servlets.

  2. Nov 3, 2021 · CISA KEV

    Known exploited

    Apply updates per vendor instructions.

  3. May 3, 2022 · CISA KEV

    Remediation due

    Apply updates per vendor instructions.

  4. Jun 16, 2026 · Catalog

    Updated

    Zoho ManageEngine Desktop Central before 10.0.474 allows remote code execution because of deserialization of untrusted data in getChartImage in the FileStorage class. This is related to the CewolfServlet and MDMLogUploaderServlet servlets.

Sources

  • CISA KEVConfirmed exploitationCVE-2020-10189

    Zoho ManageEngine Desktop Central contains a file upload vulnerability that allows for unauthenticated remote code execution.

    cisa.gov
  • CVE.orgVulnerability recordCVE-2020-10189

    Official CVE identifier

    cve.org
  • FIRST EPSSExploitation probabilityCVE-2020-10189

    30-day exploitation probability 99.9%

    first.org
  • Exploit DatabasePublic exploit reference48224

    Public archive entry. The exploit body is not stored here.

    exploit-db.com
  • Metasploit ModulesPublic exploit moduleexploit_windows/http/desktopcentral_deserialization

    Public module reference (great). Module source is not copied into this catalog.

    rapid7.com
  • NIST NVDVulnerability recordCVE-2020-10189

    Zoho ManageEngine Desktop Central before 10.0.474 allows remote code execution because of deserialization of untrusted data in getChartImage in the FileStorage class. This is related to the CewolfServlet and MDMLogUploaderServlet servlets.

    nvd.nist.gov
  • Packet Storm SecurityCited referencehttp://packetstormsecurity.com/files/156730/ManageEngine-Desktop-Central-Java-Deserialization.html

    Packet Storm link already published on the finding.

    packetstormsecurity.com
  • VulnCheck KEVConfirmed exploitationCVE-2020-10189

    Zoho ManageEngine Desktop Central contains a file upload vulnerability that allows for unauthenticated remote code execution.

    vulncheck.com

References

Freshness

Last verified in this catalog Oct 17, 2026. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.