ZDF
Sign inSign up

Vulnerabilities

Vulnerability · CVE-2020-36926

SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details.

Published Jan 15, 2026 · catalog updated Apr 7, 2026 · SmarterTools SmarterTools SmarterTrack

Last checked Oct 30, 2026. A connected source was read within the last 7 days.

Check this week

CVE-2020-36926 is not in CISA KEV. FIRST estimates a 59.00% chance of exploitation in the next 30 days. Check whether you run SmarterTools SmarterTools SmarterTrack.

Gaps on this record

  • No vendor fix or required action is stored. Compare the linked advisory before you change production.
Severity
Medium6.9
Known exploitation
Not in CISA/VulnCheck KEV
EPSS
59.00%
Remediation
Vendor / distro source
Affected products
vendor SmarterTools SmarterTools SmarterTrack 14.0

SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.

Are you affected?

Enter the version you run. The result uses only the ranges stored on this record.

The check returns affected, not affected, or incomplete. It does not guess a version that is missing from the record.

  • vendor SmarterTools SmarterTools SmarterTrack 14.014.0

How to fix CVE-2020-36926

  • No stored fix

    No vendor fix text is stored. Use the linked advisory before you change production.

  • Version check

    Seen in 14.0

  • Official advisories

What to do

Three questions, each answered from this record only. Confirm the vendor advisory before you patch.

Should you patch?

CVE-2020-36926 is not in CISA KEV. FIRST estimates a 59.00% chance of exploitation in the next 30 days. Check whether you run SmarterTools SmarterTools SmarterTrack.

Which versions are affected?

Compare what you have installed with SmarterTools SmarterTools SmarterTrack 14.0 14.0. Compare the installed version with the linked vendor advisory before you change production.

What should an analyst verify?

No weakness class is stored. EPSS 59.00%. There is no CISA KEV listing. No Exploit-DB or Metasploit reference is linked. Use the source links for the original advisory.

Code

The project this record applies to. Exploit listings stay in References.

No public source repository is identified for this product.

Timeline

Detection, updates, and resolution for this record.

  1. Jan 15, 2026 · EUVD

    Detected

    SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.

  2. Apr 7, 2026 · EUVD

    Updated

    SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.

Sources

  • EUVDVulnerability recordEUVD-2026-3035

    SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with th

    euvd.enisa.europa.eu

References

Freshness

Last verified in this catalog Apr 7, 2026. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.

  • EUVDOct 30, 2026