Vulnerability · CVE-2024-13962
ZDI-26-567: Norton Utilities Ultimate NortonUtilitiesSvc Link Following Local Privilege Escalation Vulnerability
Published May 9, 2025 · catalog updated May 9, 2025 · Avast Cleanup Premium
Check this week
CVE-2024-13962 is not in CISA KEV. FIRST estimates a 22.00% chance of exploitation in the next 30 days. Check whether you run Avast Cleanup Premium.
Gaps on this record
- No version range is stored. A customer cannot check an installed version against this record.
- No vendor fix or required action is stored. Compare the linked advisory before you change production.
- Severity
- High7.8
- Known exploitation
- Not in CISA/VulnCheck KEV
- EPSS
- 22.00%
- Remediation
- Advisory link
- Affected products
- vendor Avast Cleanup Premium
Link Following Local Privilege Escalation Vulnerability in TuneupSvc in Gen Digital Inc. Avast Cleanup Premium Version 24.2.16593.17810 on Windows 10 Pro x64 allows local attackers to escalate privileges and execute arbitrary code in the context of SYSTEM via creating a symbolic link and leveraging a TOCTTOU (time-of-check to time-of-use) attack.
Are you affected?
Enter the version you run. The result uses only the ranges stored on this record.
The check returns affected, not affected, or incomplete. It does not guess a version that is missing from the record.
- vendor Avast Cleanup Premiumversion unspecified
How to fix CVE-2024-13962
Recommended remediation
A patch or advisory reference is linked. Open the original publisher for availability by product version.
Official advisories
What to do
Three questions, each answered from this record only. Confirm the vendor advisory before you patch.
Should you patch?
CVE-2024-13962 is not in CISA KEV. FIRST estimates a 22.00% chance of exploitation in the next 30 days. Check whether you run Avast Cleanup Premium.
Which versions are affected?
Affected version ranges are not on this record. Compare the installed version with the linked vendor advisory before you change production.
What should an analyst verify?
No weakness class is stored. EPSS 22.00%. There is no CISA KEV listing. No Exploit-DB or Metasploit reference is linked. Use the source links for the original advisory.
Code
The project this record applies to. Exploit listings stay in References.
No public source repository is identified for this product.
Timeline
Detection, updates, and resolution for this record.
May 9, 2025 · EUVD
Updated
Link Following Local Privilege Escalation Vulnerability in TuneupSvc in Gen Digital Inc. Avast Cleanup Premium Version 24.2.16593.17810 on Windows 10 Pro x64 allows local attackers to escalate privileges and execute arbitrary code in the context of SYSTEM via creating a symbolic link and leveraging a TOCTTOU (time-of-check to time-of-use) attack.
Aug 13, 2026 · Catalog
Detected
This vulnerability allows local attackers to escalate privileges on affected installations of Norton Utilities Ultimate. An attacker must first obtain the ability to execute low-privileged code on the target system in order to exploit this vulnerability. The ZDI has assigned a CVSS rating of 7.8. The following CVEs are assigned: CVE-2024-13962.
Sources
- CVE.orgVulnerability recordCVE-2024-13962
Official CVE identifier
cve.org - FIRST EPSSExploitation probabilityCVE-2024-13962
30-day exploitation probability 22.0%
first.org - EUVDVulnerability recordEUVD-2024-54467
Link Following Local Privilege Escalation Vulnerability in TuneupSvc in Gen Digital Inc. Avast Cleanup Premium Version 24.2.16593.17810 on Windows 10 Pro x64 allows local attackers to escalate privileges and execute arbitrary code in the context of SYSTEM via creating a symbolic
euvd.enisa.europa.eu - Zero Day InitiativeCoordinated disclosureZDI-26-567
This vulnerability allows local attackers to escalate privileges on affected installations of Norton Utilities Ultimate. An attacker must first obtain the ability to execute low-privileged code on the target system in order to exploit this vulnerability. The ZDI has assigned a CVSS rating of 7.8. The following CVEs are assigned: CVE-2024-13962.
zerodayinitiative.com
References
Freshness
Last verified in this catalog Oct 17, 2026. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.