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Vulnerabilities

Vulnerability · CVE-2024-4879

ServiceNow Improper Input Validation Vulnerability

Published Jul 10, 2024 · catalog updated Jun 17, 2026 · ServiceNow Utah, Vancouver, and Washington DC Now Platform

Patch now

CVE-2024-4879 is in the CISA known-exploited catalog, due Aug 19, 2024. Confirm ServiceNow Utah, Vancouver, and Washington DC Now Platform against the vendor advisory and apply that fix. The CVSS score does not change the priority.

Gaps on this record

  • No version range is stored. A customer cannot check an installed version against this record.
Severity
Critical9.3
Known exploitation
CISA KEV and VulnCheck KEV
EPSS
99.98%
Remediation
Remediation guidance
Affected products
cpe servicenow/servicenow · vendor ServiceNow Utah, Vancouver, and Washington DC Now Platform

ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow applied an update to hosted instances, and ServiceNow released the update to our partners and self-hosted customers. Listed below are the patches and hot fixes that address the vulnerability. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.

Are you affected?

Enter the version you run. The result uses only the ranges stored on this record.

The check returns affected, not affected, or incomplete. It does not guess a version that is missing from the record.

  • cpe servicenow/servicenowutah
  • cpe servicenow/servicenowvancouver
  • cpe servicenow/servicenowwashington_dc
  • vendor ServiceNow Utah, Vancouver, and Washington DC Now Platformversion unspecified

How to fix CVE-2024-4879

What to do

Three questions, each answered from this record only. Confirm the vendor advisory before you patch.

Should you patch?

CVE-2024-4879 is in the CISA known-exploited catalog, due Aug 19, 2024. Confirm ServiceNow Utah, Vancouver, and Washington DC Now Platform against the vendor advisory and apply that fix. The CVSS score does not change the priority.

Which versions are affected?

Compare what you have installed with utah, vancouver, washington_dc. Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

What should an analyst verify?

CWE-1287. EPSS 99.98%. The CISA KEV listing is the exploitation evidence. A public exploit reference is linked in Sources. That is not the same as confirmed exploitation. Use the source links for the original advisory.

Code

The project this record applies to. Exploit listings stay in References.

No public source repository is identified for this product.

Timeline

Detection, updates, and resolution for this record.

  1. Jul 10, 2024 · Catalog

    Detected

    ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow applied an update to hosted instances, and ServiceNow released the update to our partners and self-hosted customers. Listed below are t

  2. Jul 29, 2024 · CISA KEV

    Known exploited

    Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

  3. Aug 19, 2024 · CISA KEV

    Remediation due

    Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

  4. Jun 17, 2026 · Catalog

    Updated

    ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow applied an update to hosted instances, and ServiceNow released the update to our partners and self-hosted customers. Listed below are t

Sources

  • CISA KEVConfirmed exploitationCVE-2024-4879

    ServiceNow Utah, Vancouver, and Washington DC Now Platform releases contain a jelly template injection vulnerability in UI macros. An unauthenticated user could exploit this vulnerability to execute code remotely.

    cisa.gov
  • CVE.orgVulnerability recordCVE-2024-4879

    Official CVE identifier

    cve.org
  • FIRST EPSSExploitation probabilityCVE-2024-4879

    30-day exploitation probability 100.0%

    first.org
  • Exploit DatabasePublic exploit reference52410

    Public archive entry. The exploit body is not stored here.

    exploit-db.com
  • NIST NVDVulnerability recordCVE-2024-4879

    ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow applied an upda

    nvd.nist.gov
  • VulnCheck KEVConfirmed exploitationCVE-2024-4879

    ServiceNow Utah, Vancouver, and Washington DC Now Platform releases contain a jelly template injection vulnerability in UI macros. An unauthenticated user could exploit this vulnerability to execute code remotely.

    vulncheck.com

References

Freshness

Last verified in this catalog Oct 17, 2026. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.