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Vulnerabilities

Vulnerability · CVE-2025-14581

The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in al

Published Dec 13, 2025 · catalog updated Apr 8, 2026 · VillaTheme HAPPY – Helpdesk Support Ticket System

Last checked Nov 7, 2026. A connected source was read within the last 7 days.

Check if you run it

No confirmed exploitation is on record for CVE-2025-14581. EPSS is 0.25%. Act only if a listed version of VillaTheme HAPPY – Helpdesk Support Ticket System is installed.

Gaps on this record

  • No vendor fix or required action is stored. Compare the linked advisory before you change production.
Severity
Medium4.3
Known exploitation
Not in CISA/VulnCheck KEV
EPSS
0.25%
Remediation
Vendor / distro source
Affected products
vendor VillaTheme HAPPY – Helpdesk Support Ticket System 0 ≤1.0.9

The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.

Are you affected?

Enter the version you run. The result uses only the ranges stored on this record.

The check returns affected, not affected, or incomplete. It does not guess a version that is missing from the record.

  • vendor VillaTheme HAPPY – Helpdesk Support Ticket System 0 ≤1.0.90 ≤1.0.9

How to fix CVE-2025-14581

What to do

Three questions, each answered from this record only. Confirm the vendor advisory before you patch.

Should you patch?

No confirmed exploitation is on record for CVE-2025-14581. EPSS is 0.25%. Act only if a listed version of VillaTheme HAPPY – Helpdesk Support Ticket System is installed.

Which versions are affected?

Compare what you have installed with VillaTheme HAPPY – Helpdesk Support Ticket System 0 ≤1.0.9 0 ≤1.0.9. Compare the installed version with the linked vendor advisory before you change production.

What should an analyst verify?

No weakness class is stored. EPSS 0.25%. There is no CISA KEV listing. No Exploit-DB or Metasploit reference is linked. Use the source links for the original advisory.

Technology hubs

WordPress security

Code

The project this record applies to. Exploit listings stay in References.

Timeline

Detection, updates, and resolution for this record.

  1. Dec 13, 2025 · EUVD

    Detected

    The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' para

  2. Apr 8, 2026 · EUVD

    Updated

    The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' para

Sources

  • CVE.orgVulnerability recordCVE-2025-14581

    Official CVE identifier

    cve.org
  • FIRST EPSSExploitation probabilityCVE-2025-14581

    30-day exploitation probability 0.25%

    first.org
  • EUVDVulnerability recordEUVD-2025-203188

    The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Sub

    euvd.enisa.europa.eu

References

Freshness

Last verified in this catalog Nov 7, 2026. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.

  • FIRST EPSSNov 7, 2026
  • CVE.orgOct 27, 2026
  • EUVDOct 26, 2026