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Vulnerabilities

Vulnerability · CVE-2025-20114

A vulnerability in the API of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to perform a horizontal privilege escalation attack on an affected sys

Published May 21, 2025 · catalog updated Feb 26, 2026 · Cisco Cisco Unified Contact Center Express

Check this week

CVE-2025-20114 is not in CISA KEV. FIRST estimates a 35.00% chance of exploitation in the next 30 days. Check whether you run Cisco Cisco Unified Contact Center Express.

Gaps on this record

  • No vendor fix or required action is stored. Compare the linked advisory before you change production.
Severity
Medium4.3
Known exploitation
Not in CISA/VulnCheck KEV
EPSS
35.00%
Remediation
Advisory link
Affected products
vendor Cisco Cisco Unified Contact Center Express 12.5(1)ES02

A vulnerability in the API of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to perform a horizontal privilege escalation attack on an affected system. This vulnerability is due to insufficient validation of user-supplied parameters in API requests. An attacker could exploit this vulnerability by submitting crafted API requests to an affected system to execute an insecure direct object reference attack. A successful exploit could allow the attacker to access specific data that is associated with different users on the affected system.

Are you affected?

Enter the version you run. The result uses only the ranges stored on this record.

The check returns affected, not affected, or incomplete. It does not guess a version that is missing from the record.

  • vendor Cisco Cisco Unified Contact Center Express 12.5(1)ES0212.5(1)ES02

How to fix CVE-2025-20114

What to do

Three questions, each answered from this record only. Confirm the vendor advisory before you patch.

Should you patch?

CVE-2025-20114 is not in CISA KEV. FIRST estimates a 35.00% chance of exploitation in the next 30 days. Check whether you run Cisco Cisco Unified Contact Center Express.

Which versions are affected?

Compare what you have installed with Cisco Cisco Unified Contact Center Express 12.5(1)ES02 12.5(1)ES02. Compare the installed version with the linked vendor advisory before you change production.

What should an analyst verify?

No weakness class is stored. EPSS 35.00%. There is no CISA KEV listing. No Exploit-DB or Metasploit reference is linked. Use the source links for the original advisory.

Technology hubs

Cisco security

Code

The project this record applies to. Exploit listings stay in References.

No public source repository is identified for this product.

Timeline

Detection, updates, and resolution for this record.

  1. May 21, 2025 · EUVD

    Detected

    A vulnerability in the API of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to perform a horizontal privilege escalation attack on an affected system. This vulnerability is due to insufficient validation of user-supplied parameters in API requests. An attacker could exploit this vulnerability by submitting crafted API requests to an affected system to execute an i

  2. Feb 26, 2026 · EUVD

    Updated

    A vulnerability in the API of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to perform a horizontal privilege escalation attack on an affected system. This vulnerability is due to insufficient validation of user-supplied parameters in API requests. An attacker could exploit this vulnerability by submitting crafted API requests to an affected system to execute an i

Sources

  • CVE.orgVulnerability recordCVE-2025-20114

    Official CVE identifier

    cve.org
  • EUVDVulnerability recordEUVD-2025-16021

    A vulnerability in the API of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to perform a horizontal privilege escalation attack on an affected system. This vulnerability is due to insufficient validation of user-supplied parameters in API request

    euvd.enisa.europa.eu

References

Freshness

Last verified in this catalog Oct 18, 2026. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.