Vulnerability · CVE-2025-2775
SysAid On-Prem Improper Restriction of XML External Entity Reference Vulnerability
Published May 7, 2025 · catalog updated Jun 17, 2026 · SysAid SysAid On-Prem
Patch now
CVE-2025-2775 is in the CISA known-exploited catalog, due Aug 12, 2025. Confirm SysAid SysAid On-Prem against the vendor advisory and apply that fix. The CVSS score does not change the priority.
- Severity
- Critical9.3
- Known exploitation
- CISA KEV and VulnCheck KEV
- EPSS
- 42.61%
- Remediation
- Remediation guidance
- Affected products
- cpe sysaid/sysaid · vendor SysAid SysAid On-Prem · vendor SysAid SysAid On-Prem 0 ≤23.3.40 · vendor SysAid SysAid On-Premise
SysAid On-Prem contains an improper restriction of XML external entity reference vulnerability in the Checkin processing functionality, allowing for administrator account takeover and file read primitives. VulnCheck canary evidence. Initial-access exploit intelligence.
Are you affected?
Enter the version you run. The result uses only the ranges stored on this record.
The check returns affected, not affected, or incomplete. It does not guess a version that is missing from the record.
- cpe sysaid/sysaidversion unspecified
- vendor SysAid SysAid On-Premversion unspecified
- vendor SysAid SysAid On-Prem 0 ≤23.3.400 ≤23.3.40
- vendor SysAid SysAid On-Premiseversion unspecified
How to fix CVE-2025-2775
Recommended remediation
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable. CISA due date Aug 12, 2025.
Official advisories
What to do
Three questions, each answered from this record only. Confirm the vendor advisory before you patch.
Should you patch?
CVE-2025-2775 is in the CISA known-exploited catalog, due Aug 12, 2025. Confirm SysAid SysAid On-Prem against the vendor advisory and apply that fix. The CVSS score does not change the priority.
Which versions are affected?
Compare what you have installed with SysAid SysAid On-Prem 0 ≤23.3.40 0 ≤23.3.40. Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
What should an analyst verify?
CWE-611: XML External Entity (XXE). EPSS 42.61%. The CISA KEV listing is the exploitation evidence. No Exploit-DB or Metasploit reference is linked. Use the source links for the original advisory.
Code
The project this record applies to. Exploit listings stay in References.
No public source repository is identified for this product.
Timeline
Detection, updates, and resolution for this record.
May 7, 2025 · Catalog
Detected
SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Checkin processing functionality, allowing for administrator account takeover and file read primitives.
Jul 22, 2025 · CISA KEV
Known exploited
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Aug 12, 2025 · CISA KEV
Remediation due
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Jun 17, 2026 · Catalog
Updated
SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Checkin processing functionality, allowing for administrator account takeover and file read primitives.
Sources
- CISA KEVConfirmed exploitationCVE-2025-2775
SysAid On-Prem contains an improper restriction of XML external entity reference vulnerability in the Checkin processing functionality, allowing for administrator account takeover and file read primitives.
cisa.gov - CVE.orgVulnerability recordCVE-2025-2775
Official CVE identifier
cve.org - FIRST EPSSExploitation probabilityCVE-2025-2775
30-day exploitation probability 42.6%
first.org - EUVDVulnerability recordEUVD-2025-13878
SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Checkin processing functionality, allowing for administrator account takeover and file read primitives.
euvd.enisa.europa.eu - NIST NVDVulnerability recordCVE-2025-2775
SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Checkin processing functionality, allowing for administrator account takeover and file read primitives.
nvd.nist.gov - VulnCheck KEVConfirmed exploitationCVE-2025-2775
SysAid On-Prem contains an improper restriction of XML external entity reference vulnerability in the Checkin processing functionality, allowing for administrator account takeover and file read primitives.
vulncheck.com
References
- VulnCheck exploitation evidence · dashboard.shadowserver.org
- VulnCheck exploitation evidence · dashboard.shadowserver.org
- VulnCheck exploitation evidence · dashboard.shadowserver.org
- VulnCheck exploitation evidence · dashboard.shadowserver.org
- VulnCheck exploitation evidence · dashboard.shadowserver.org
- VulnCheck exploitation evidence · dashboard.shadowserver.org
- CISA note · documentation.sysaid.com
- EUVD record · euvd.enisa.europa.eu
- Exploit · labs.watchtowr.com
- CISA note · nvd.nist.gov
- US Government Resource · cisa.gov
Freshness
Last verified in this catalog Oct 18, 2026. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.