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Vulnerabilities

Vulnerability · CVE-2025-2777

sysaid sysaid Improper Restriction of XML External Entity Reference

Published May 7, 2025 · catalog updated Feb 26, 2026 · SysAid SysAid On-Prem

Patch now

CVE-2025-2777 is in the CISA known-exploited catalog. Confirm SysAid SysAid On-Prem against the vendor advisory and apply that fix. The CVSS score does not change the priority.

Severity
Critical9.3
Known exploitation
CISA KEV and VulnCheck KEV
EPSS
72.66%
Remediation
Remediation guidance
Affected products
vendor SysAid SysAid On-Prem 0 ≤23.3.40 · vendor SysAid SysAid On-Premise

SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and file read primitives. VulnCheck canary evidence. Initial-access exploit intelligence.

Are you affected?

Enter the version you run. The result uses only the ranges stored on this record.

The check returns affected, not affected, or incomplete. It does not guess a version that is missing from the record.

  • vendor SysAid SysAid On-Prem 0 ≤23.3.400 ≤23.3.40
  • vendor SysAid SysAid On-Premiseversion unspecified

How to fix CVE-2025-2777

What to do

Three questions, each answered from this record only. Confirm the vendor advisory before you patch.

Should you patch?

CVE-2025-2777 is in the CISA known-exploited catalog. Confirm SysAid SysAid On-Prem against the vendor advisory and apply that fix. The CVSS score does not change the priority.

Which versions are affected?

Compare what you have installed with SysAid SysAid On-Prem 0 ≤23.3.40 0 ≤23.3.40. Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.

What should an analyst verify?

No weakness class is stored. EPSS 72.66%. The CISA KEV listing is the exploitation evidence. No Exploit-DB or Metasploit reference is linked. Use the source links for the original advisory.

Code

The project this record applies to. Exploit listings stay in References.

No public source repository is identified for this product.

Timeline

Detection, updates, and resolution for this record.

  1. May 14, 2025 · VulnCheck KEV

    Detected

    SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and file read primitives. VulnCheck canary evidence. Initial-access exploit intelligence.

  2. May 14, 2025 · CISA KEV

    Known exploited

    Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.

  3. Feb 26, 2026 · EUVD

    Updated

    SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and file read primitives.

Sources

  • CVE.orgVulnerability recordCVE-2025-2777

    Official CVE identifier

    cve.org
  • FIRST EPSSExploitation probabilityCVE-2025-2777

    30-day exploitation probability 72.7%

    first.org
  • EUVDVulnerability recordEUVD-2025-13877

    SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and file read primitives.

    euvd.enisa.europa.eu
  • VulnCheck KEVConfirmed exploitationCVE-2025-2777

    SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and file read primitives.

    vulncheck.com

References

Freshness

Last verified in this catalog Oct 18, 2026. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.