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Vulnerabilities

Vulnerability · CVE-2025-31960

HCL BigFix Service Management (SM) is vulnerable to information exposure due to improper error handling within its reporting module.

Published May 6, 2026 · catalog updated Oct 7, 2026 · bigfix service management

Check if you run it

No confirmed exploitation is on record for CVE-2025-31960. EPSS is 0.24%. Act only if a listed version of bigfix service management is installed.

Gaps on this record

  • No vendor fix or required action is stored. Compare the linked advisory before you change production.
Severity
Medium5.3
Known exploitation
Not in CISA/VulnCheck KEV
EPSS
0.24%
Remediation
Advisory link
Affected products
cpe hcltech/bigfix service management

HCL BigFix Service Management (SM) is vulnerable to information exposure due to improper error handling within its reporting module. It was observed that supplying an invalid or out-of-range value to the consumer_company parameter during a report-viewing request causes the application to trigger an unhandled exception.

Are you affected?

Enter the version you run. The result uses only the ranges stored on this record.

The check returns affected, not affected, or incomplete. It does not guess a version that is missing from the record.

  • cpe hcltech/bigfix service management23.0

How to fix CVE-2025-31960

What to do

Three questions, each answered from this record only. Confirm the vendor advisory before you patch.

Should you patch?

No confirmed exploitation is on record for CVE-2025-31960. EPSS is 0.24%. Act only if a listed version of bigfix service management is installed.

Which versions are affected?

Compare what you have installed with hcltech/bigfix service management 23.0. Compare the installed version with the linked vendor advisory before you change production.

What should an analyst verify?

CWE-209. EPSS 0.24%. There is no CISA KEV listing. No Exploit-DB or Metasploit reference is linked. Use the source links for the original advisory.

Code

The project this record applies to. Exploit listings stay in References.

No public source repository is identified for this product.

Timeline

Detection, updates, and resolution for this record.

  1. May 6, 2026 · NIST NVD

    Detected

    HCL BigFix Service Management (SM) is vulnerable to information exposure due to improper error handling within its reporting module. It was observed that supplying an invalid or out-of-range value to the consumer_company parameter during a report-viewing request causes the application to trigger an unhandled exception.

  2. Oct 7, 2026 · NIST NVD

    Updated

    HCL BigFix Service Management (SM) is vulnerable to information exposure due to improper error handling within its reporting module. It was observed that supplying an invalid or out-of-range value to the consumer_company parameter during a report-viewing request causes the application to trigger an unhandled exception.

Sources

  • CVE.orgVulnerability recordCVE-2025-31960

    Official CVE identifier

    cve.org
  • FIRST EPSSExploitation probabilityCVE-2025-31960

    30-day exploitation probability 0.2%

    first.org
  • NIST NVDVulnerability recordCVE-2025-31960

    HCL BigFix Service Management (SM) is vulnerable to information exposure due to improper error handling within its reporting module. It was observed that supplying an invalid or out-of-range value to the consumer_company parameter during a report-viewing request causes the applic

    nvd.nist.gov

References

Freshness

Last verified in this catalog Oct 18, 2026. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.