Vulnerability · CVE-2025-40537
SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions.
Published Jan 28, 2026 · catalog updated Feb 26, 2026 · SolarWinds Web Help Desk
Last checked Nov 6, 2026. A connected source was read within the last 7 days.
Check if you run it
No confirmed exploitation is on record for CVE-2025-40537. EPSS is 0.59%. Act only if a listed version of SolarWinds Web Help Desk is installed.
Gaps on this record
- No vendor fix or required action is stored. Compare the linked advisory before you change production.
Same product and reporting
- CVE-2025-40554 · Critical · known exploited
- CVE-2025-40553 · Critical · known exploited
- CVE-2025-40552 · Critical
- CVE-2025-40551 · Critical · known exploited
- CVE-2025-40536 · Critical · known exploited
- Severity
- High7.5
- Known exploitation
- Not in CISA/VulnCheck KEV
- EPSS
- 0.59%
- Remediation
- Advisory link
- Affected products
- vendor SolarWinds Web Help Desk 12.8.8 HF1 and below
SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions.
Are you affected?
Enter the version you run. The result uses only the ranges stored on this record.
The check returns affected, not affected, or incomplete. It does not guess a version that is missing from the record.
- vendor SolarWinds Web Help Desk 12.8.8 HF1 and below12.8.8 HF1 and below
How to fix CVE-2025-40537
No stored fix
No vendor fix text is stored. Use the linked advisory before you change production.
Version check
Seen in 12.8.8 HF1 and below
Advisory
Open the cve_org record and follow its fix.
Official advisories
What to do
Three questions, each answered from this record only. Confirm the vendor advisory before you patch.
Should you patch?
No confirmed exploitation is on record for CVE-2025-40537. EPSS is 0.59%. Act only if a listed version of SolarWinds Web Help Desk is installed.
Which versions are affected?
Compare what you have installed with SolarWinds Web Help Desk 12.8.8 HF1 and below 12.8.8 HF1 and below. Compare the installed version with the linked vendor advisory before you change production.
What should an analyst verify?
No weakness class is stored. EPSS 0.59%. There is no CISA KEV listing. No Exploit-DB or Metasploit reference is linked. Use the source links for the original advisory.
Code
The project this record applies to. Exploit listings stay in References.
No public source repository is identified for this product.
Timeline
Detection, updates, and resolution for this record.
Jan 28, 2026 · EUVD
Detected
SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions.
Feb 26, 2026 · EUVD
Updated
SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions.
Sources
- CVE.orgVulnerability recordCVE-2025-40537
Official CVE identifier
cve.org - FIRST EPSSExploitation probabilityCVE-2025-40537
30-day exploitation probability 0.59%
first.org - EUVDVulnerability recordEUVD-2025-206422
SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions.
euvd.enisa.europa.eu
References
Freshness
Last verified in this catalog Nov 6, 2026. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.
- FIRST EPSSNov 6, 2026
- CVE.orgNov 4, 2026
- EUVDNov 2, 2026