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Vulnerabilities

Vulnerability · CVE-2025-5957

The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the '

Published Jul 8, 2025 · catalog updated Apr 8, 2026 · Guest Support

Last checked Oct 29, 2026. A connected source was read within the last 7 days.

Check if you run it

No confirmed exploitation is on record for CVE-2025-5957. EPSS is 0.33%. Act only if a listed version of Guest Support is installed.

Gaps on this record

  • No vendor fix or required action is stored. Compare the linked advisory before you change production.

Same product and reporting

Severity
Medium5.3
Known exploitation
Not in CISA/VulnCheck KEV
EPSS
0.33%
Remediation
Vendor / distro source
Affected products
vendor rcatheme Guest Support 0 ≤1.2.2

The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for unauthenticated attackers to delete arbitrary support tickets.

Are you affected?

Enter the version you run. The result uses only the ranges stored on this record.

The check returns affected, not affected, or incomplete. It does not guess a version that is missing from the record.

  • vendor rcatheme Guest Support 0 ≤1.2.20 ≤1.2.2

How to fix CVE-2025-5957

What to do

Three questions, each answered from this record only. Confirm the vendor advisory before you patch.

Should you patch?

No confirmed exploitation is on record for CVE-2025-5957. EPSS is 0.33%. Act only if a listed version of Guest Support is installed.

Which versions are affected?

Compare what you have installed with rcatheme Guest Support 0 ≤1.2.2 0 ≤1.2.2. Compare the installed version with the linked vendor advisory before you change production.

What should an analyst verify?

No weakness class is stored. EPSS 0.33%. There is no CISA KEV listing. No Exploit-DB or Metasploit reference is linked. Use the source links for the original advisory.

Technology hubs

WordPress security

Code

The project this record applies to. Exploit listings stay in References.

Timeline

Detection, updates, and resolution for this record.

  1. Jul 8, 2025 · EUVD

    Detected

    The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for unauthenticated attackers to delete arbitrary support tickets.

  2. Apr 8, 2026 · EUVD

    Updated

    The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for unauthenticated attackers to delete arbitrary support tickets.

Sources

  • CVE.orgVulnerability recordCVE-2025-5957

    Official CVE identifier

    cve.org
  • FIRST EPSSExploitation probabilityCVE-2025-5957

    30-day exploitation probability 0.33%

    first.org
  • EUVDVulnerability recordEUVD-2025-20386

    The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for

    euvd.enisa.europa.eu

References

Freshness

Last verified in this catalog Oct 29, 2026. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.

  • FIRST EPSSOct 23, 2026
  • CVE.orgOct 21, 2026
  • EUVDOct 18, 2026