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Vulnerabilities

Vulnerability · CVE-2026-3278

Improper neutralization of input during web page generation ('cross-site scripting') vulnerability in OpenText™ ZENworks Service Desk allows Cross-Site Scripting (XSS).

Published Mar 18, 2026 · catalog updated Jun 17, 2026 · zenworks service desk

Check if you run it

No confirmed exploitation is on record for CVE-2026-3278. EPSS is 0.24%. Act only if a listed version of zenworks service desk is installed.

Gaps on this record

  • No vendor fix or required action is stored. Compare the linked advisory before you change production.
Severity
High7.4
Known exploitation
Not in CISA/VulnCheck KEV
EPSS
0.24%
Remediation
Advisory link
Affected products
cpe opentext/zenworks service desk

Improper neutralization of input during web page generation ('cross-site scripting') vulnerability in OpenText™ ZENworks Service Desk allows Cross-Site Scripting (XSS). The vulnerability could allow an attacker to execute arbitrary JavaScript leading to unauthorized actions on behalf of the user.This issue affects ZENworks Service Desk: 25.2, 25.3.

Are you affected?

Enter the version you run. The result uses only the ranges stored on this record.

The check returns affected, not affected, or incomplete. It does not guess a version that is missing from the record.

  • cpe opentext/zenworks service desk25.2
  • cpe opentext/zenworks service desk25.3

How to fix CVE-2026-3278

What to do

Three questions, each answered from this record only. Confirm the vendor advisory before you patch.

Should you patch?

No confirmed exploitation is on record for CVE-2026-3278. EPSS is 0.24%. Act only if a listed version of zenworks service desk is installed.

Which versions are affected?

Compare what you have installed with opentext/zenworks service desk 25.2; opentext/zenworks service desk 25.3. Compare the installed version with the linked vendor advisory before you change production.

What should an analyst verify?

CWE-79: Cross-site Scripting (XSS). EPSS 0.24%. There is no CISA KEV listing. No Exploit-DB or Metasploit reference is linked. Use the source links for the original advisory.

Code

The project this record applies to. Exploit listings stay in References.

No public source repository is identified for this product.

Timeline

Detection, updates, and resolution for this record.

  1. Mar 18, 2026 · NIST NVD

    Detected

    Improper neutralization of input during web page generation ('cross-site scripting') vulnerability in OpenText™ ZENworks Service Desk allows Cross-Site Scripting (XSS). The vulnerability could allow an attacker to execute arbitrary JavaScript leading to unauthorized actions on behalf of the user.This issue affects ZENworks Service Desk: 25.2, 25.3.

  2. Jun 17, 2026 · NIST NVD

    Updated

    Improper neutralization of input during web page generation ('cross-site scripting') vulnerability in OpenText™ ZENworks Service Desk allows Cross-Site Scripting (XSS). The vulnerability could allow an attacker to execute arbitrary JavaScript leading to unauthorized actions on behalf of the user.This issue affects ZENworks Service Desk: 25.2, 25.3.

Sources

  • CVE.orgVulnerability recordCVE-2026-3278

    Official CVE identifier

    cve.org
  • FIRST EPSSExploitation probabilityCVE-2026-3278

    30-day exploitation probability 0.2%

    first.org
  • NIST NVDVulnerability recordCVE-2026-3278

    Improper neutralization of input during web page generation ('cross-site scripting') vulnerability in OpenText™ ZENworks Service Desk allows Cross-Site Scripting (XSS). The vulnerability could allow an attacker to execute arbitrary JavaScript leading to unauthorized actions on be

    nvd.nist.gov

References

Freshness

Last verified in this catalog Oct 18, 2026. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.