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Vulnerabilities

Vulnerability · CVE-2026-34724

Zammad is a web based open source helpdesk/customer support system.

Published Apr 8, 2026 · catalog updated Jul 24, 2026 · Zammad is a web

Check if you run it

No confirmed exploitation is on record for CVE-2026-34724. EPSS is 0.46%. Act only if a listed version of Zammad is a web is installed.

Gaps on this record

  • The stored product name is a package slug. The name on this page is taken from the title (Zammad is a web).
  • No vendor fix or required action is stored. Compare the linked advisory before you change production.
Severity
High8.7
Known exploitation
Not in CISA/VulnCheck KEV
EPSS
0.46%
Remediation
Advisory link
Affected products
cpe zammad/zammad

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a server-side template injection vulnerability which leads to RCE via AI Agent exists. Impact is limited to environments where an attacker can control or influence type_enrichment_data (typically high-privilege administrative configuration). This vulnerability is fixed in 7.0.1.

Are you affected?

Enter the version you run. The result uses only the ranges stored on this record.

The check returns affected, not affected, or incomplete. It does not guess a version that is missing from the record.

  • cpe zammad/zammad7.0.0

How to fix CVE-2026-34724

What to do

Three questions, each answered from this record only. Confirm the vendor advisory before you patch.

Should you patch?

No confirmed exploitation is on record for CVE-2026-34724. EPSS is 0.46%. Act only if a listed version of Zammad is a web is installed.

Which versions are affected?

Compare what you have installed with 7.0.0. Compare the installed version with the linked vendor advisory before you change production.

What should an analyst verify?

CWE-1336: Improper Neutralization of Special Elements Used in a Template Engine; CWE-94: Code Injection. EPSS 0.46%. There is no CISA KEV listing. No Exploit-DB or Metasploit reference is linked. Use the source links for the original advisory.

Code

The project this record applies to. Exploit listings stay in References.

Timeline

Detection, updates, and resolution for this record.

  1. Apr 8, 2026 · NIST NVD

    Detected

    Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a server-side template injection vulnerability which leads to RCE via AI Agent exists. Impact is limited to environments where an attacker can control or influence type_enrichment_data (typically high-privilege administrative configuration). This vulnerability is fixed in 7.0.1.

  2. Jul 24, 2026 · NIST NVD

    Updated

    Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a server-side template injection vulnerability which leads to RCE via AI Agent exists. Impact is limited to environments where an attacker can control or influence type_enrichment_data (typically high-privilege administrative configuration). This vulnerability is fixed in 7.0.1.

Sources

  • CVE.orgVulnerability recordCVE-2026-34724

    Official CVE identifier

    cve.org
  • FIRST EPSSExploitation probabilityCVE-2026-34724

    30-day exploitation probability 0.5%

    first.org
  • NIST NVDVulnerability recordCVE-2026-34724

    Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a server-side template injection vulnerability which leads to RCE via AI Agent exists. Impact is limited to environments where an attacker can control or influence type_enrichment_data (typically

    nvd.nist.gov

References

Freshness

Last verified in this catalog Oct 18, 2026. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.