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Vulnerabilities

Vulnerability · CVE-2026-35584

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework.

Published Apr 7, 2026 · catalog updated Jun 17, 2026 · FreeScout is a free

Check if you run it

No confirmed exploitation is on record for CVE-2026-35584. EPSS is 0.35%. Act only if a listed version of FreeScout is a free is installed.

Gaps on this record

  • The stored product name is a package slug. The name on this page is taken from the title (FreeScout is a free).
  • No version range is stored. A customer cannot check an installed version against this record.
  • No vendor fix or required action is stored. Compare the linked advisory before you change production.
Severity
Medium6.9
Known exploitation
Not in CISA/VulnCheck KEV
EPSS
0.35%
Remediation
Advisory link
Affected products
cpe freescout/freescout

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, the endpoint GET /thread/read/{conversation_id}/{thread_id} does not require authentication and does not validate whether the given thread_id belongs to the given conversation_id. This allows any unauthenticated attacker to mark any thread as read by passing arbitrary IDs, enumerate valid thread IDs via HTTP response codes (200 vs 404), and manipulate opened_at timestamps across conversations (IDOR). This vulnerability is fixed in 1.8.212.

Are you affected?

Enter the version you run. The result uses only the ranges stored on this record.

The check returns affected, not affected, or incomplete. It does not guess a version that is missing from the record.

  • cpe freescout/freescoutversion unspecified

How to fix CVE-2026-35584

What to do

Three questions, each answered from this record only. Confirm the vendor advisory before you patch.

Should you patch?

No confirmed exploitation is on record for CVE-2026-35584. EPSS is 0.35%. Act only if a listed version of FreeScout is a free is installed.

Which versions are affected?

Affected version ranges are not on this record. Compare the installed version with the linked vendor advisory before you change production.

What should an analyst verify?

CWE-306: Missing Authentication for Critical Function; CWE-639: Authorization Bypass Through User-Controlled Key. EPSS 0.35%. There is no CISA KEV listing. No Exploit-DB or Metasploit reference is linked. Use the source links for the original advisory.

Code

The project this record applies to. Exploit listings stay in References.

No public source repository is identified for this product.

Timeline

Detection, updates, and resolution for this record.

  1. Apr 7, 2026 · NIST NVD

    Detected

    FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, the endpoint GET /thread/read/{conversation_id}/{thread_id} does not require authentication and does not validate whether the given thread_id belongs to the given conversation_id. This allows any unauthenticated attacker to mark any thread as read by passing arbitrary IDs, enumerate valid thread ID

  2. Jun 17, 2026 · NIST NVD

    Updated

    FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, the endpoint GET /thread/read/{conversation_id}/{thread_id} does not require authentication and does not validate whether the given thread_id belongs to the given conversation_id. This allows any unauthenticated attacker to mark any thread as read by passing arbitrary IDs, enumerate valid thread ID

Sources

  • CVE.orgVulnerability recordCVE-2026-35584

    Official CVE identifier

    cve.org
  • FIRST EPSSExploitation probabilityCVE-2026-35584

    30-day exploitation probability 0.4%

    first.org
  • NIST NVDVulnerability recordCVE-2026-35584

    FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, the endpoint GET /thread/read/{conversation_id}/{thread_id} does not require authentication and does not validate whether the given thread_id belongs to the given conversation_id.

    nvd.nist.gov

References

Freshness

Last verified in this catalog Oct 18, 2026. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.