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Vulnerabilities

Vulnerability · CVE-2026-4654

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7.

Published Apr 8, 2026 · catalog updated Jul 25, 2026 · The Awesome Support –

Check if you run it

No confirmed exploitation is on record for CVE-2026-4654. EPSS is 0.44%. Act only if a listed version of The Awesome Support – is installed.

Gaps on this record

  • The stored product name is a package slug. The name on this page is taken from the title (The Awesome Support –).
  • No vendor fix or required action is stored. Compare the linked advisory before you change production.
Severity
Medium5.3
Known exploitation
Not in CISA/VulnCheck KEV
EPSS
0.44%
Remediation
Version ranges on file
Affected products
stated named in the record

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.

Are you affected?

Enter the version you run. The result uses only the ranges stored on this record.

The check returns affected, not affected, or incomplete. It does not guess a version that is missing from the record.

  • stated named in the record<= 6.3.7

How to fix CVE-2026-4654

What to do

Three questions, each answered from this record only. Confirm the vendor advisory before you patch.

Should you patch?

No confirmed exploitation is on record for CVE-2026-4654. EPSS is 0.44%. Act only if a listed version of The Awesome Support – is installed.

Which versions are affected?

Compare what you have installed with named in the record <= 6.3.7. Compare the installed version with the linked vendor advisory before you change production.

What should an analyst verify?

CWE-639: Authorization Bypass Through User-Controlled Key. EPSS 0.44%. There is no CISA KEV listing. No Exploit-DB or Metasploit reference is linked. Use the source links for the original advisory.

Technology hubs

WordPress security

Code

The project this record applies to. Exploit listings stay in References.

Timeline

Detection, updates, and resolution for this record.

  1. Apr 8, 2026 · NIST NVD

    Detected

    The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subsc

  2. Jul 25, 2026 · NIST NVD

    Updated

    The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subsc

Sources

  • CVE.orgVulnerability recordCVE-2026-4654

    Official CVE identifier

    cve.org
  • FIRST EPSSExploitation probabilityCVE-2026-4654

    30-day exploitation probability 0.4%

    first.org
  • NIST NVDVulnerability recordCVE-2026-4654

    The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user ha

    nvd.nist.gov

References

Freshness

Last verified in this catalog Oct 18, 2026. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.