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Vulnerabilities

Vulnerability · CVE-2026-53595

freescout freescout Improper Handling of Case Sensitivity

Published Oct 30, 2026 · catalog updated Oct 30, 2026 · freescout freescout Improper Handling

Last checked Nov 1, 2026. A connected source was read within the last 7 days.

Patch now

CVE-2026-53595 is in the CISA known-exploited catalog. Confirm freescout freescout Improper Handling against the vendor advisory and apply that fix. The CVSS score does not change the priority.

Gaps on this record

  • The stored product name is a package slug. The name on this page is taken from the title (freescout freescout Improper Handling).
  • No version range is stored. A customer cannot check an installed version against this record.

Same product and reporting

Severity
Unknown—
Known exploitation
CISA KEV and VulnCheck KEV
EPSS
1.94%
Remediation
Remediation guidance
Affected products
vendor freescout freescout

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the public endpoint ( ) selects the target account solely by its column, then overwrites that account's email and password and logs in as it. No authentication, cookie, or prior session is required. After a user activates, FreeScout sets to the empty string. On MySQL and MariaDB, equality ignores trailing spaces, so a single URL-encoded space ( ) matches the stored empty string and selects the lowest-id activated user. The expiry guard decrypts with the target's password hash, but retur VulnCheck canary evidence. Initial-access exploit intelligence.

Are you affected?

Enter the version you run. The result uses only the ranges stored on this record.

The check returns affected, not affected, or incomplete. It does not guess a version that is missing from the record.

  • vendor freescout freescoutversion unspecified

How to fix CVE-2026-53595

  • Vendor action

    Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.

  • Version check

    No version range is stored, so an installed version cannot be checked on this page.

  • Advisory

    Open the cve_org record and follow its fix.

  • Official advisories

What to do

Three questions, each answered from this record only. Confirm the vendor advisory before you patch.

Should you patch?

CVE-2026-53595 is in the CISA known-exploited catalog. Confirm freescout freescout Improper Handling against the vendor advisory and apply that fix. The CVSS score does not change the priority.

Which versions are affected?

Affected version ranges are not on this record. Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.

What should an analyst verify?

No weakness class is stored. EPSS 1.94%. The CISA KEV listing is the exploitation evidence. No Exploit-DB or Metasploit reference is linked. Use the source links for the original advisory.

Technology hubs

Laravel security

Code

The project this record applies to. Exploit listings stay in References.

No public source repository is identified for this product.

Timeline

Detection, updates, and resolution for this record.

  1. Oct 30, 2026 · VulnCheck KEV

    Detected

    FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the public endpoint ( ) selects the target account solely by its column, then overwrites that account's email and password and logs in as it. No authentication, cookie, or prior session is required. After a user activates, FreeScout sets to the empty string. On MySQL and MariaDB, equality i

  2. Oct 30, 2026 · CISA KEV

    Known exploited

    Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.

Sources

  • CVE.orgVulnerability recordCVE-2026-53595

    Official CVE identifier

    cve.org
  • VulnCheck KEVConfirmed exploitationCVE-2026-53595

    FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the public endpoint ( ) selects the target account solely by its column, then overwrites that account's email and password and logs in as it. No authentication, cookie, or

    vulncheck.com

References

Freshness

Last verified in this catalog Oct 31, 2026. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.

  • VulnCheck KEVNov 1, 2026
  • CVE.orgOct 31, 2026