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Vulnerabilities

Vulnerability · CVE-2025-11456

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_po

Published Nov 21, 2025 · catalog updated Apr 8, 2026 · ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System

Last checked Nov 1, 2026. A connected source was read within the last 7 days.

Check if you run it

No confirmed exploitation is on record for CVE-2025-11456. EPSS is 0.79%. Act only if a listed version of ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System is installed.

Gaps on this record

  • No vendor fix or required action is stored. Compare the linked advisory before you change production.

Same product and reporting

Severity
Critical9.8
Known exploitation
Not in CISA/VulnCheck KEV
EPSS
0.79%
Remediation
Vendor / distro source
Affected products
vendor ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System 0 ≤3.3.1

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected site's server which may make remote code execution possible.

Are you affected?

Enter the version you run. The result uses only the ranges stored on this record.

The check returns affected, not affected, or incomplete. It does not guess a version that is missing from the record.

  • vendor ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System 0 ≤3.3.10 ≤3.3.1

How to fix CVE-2025-11456

What to do

Three questions, each answered from this record only. Confirm the vendor advisory before you patch.

Should you patch?

No confirmed exploitation is on record for CVE-2025-11456. EPSS is 0.79%. Act only if a listed version of ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System is installed.

Which versions are affected?

Compare what you have installed with ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System 0 ≤3.3.1 0 ≤3.3.1. Compare the installed version with the linked vendor advisory before you change production.

What should an analyst verify?

No weakness class is stored. EPSS 0.79%. There is no CISA KEV listing. No Exploit-DB or Metasploit reference is linked. Use the source links for the original advisory.

Technology hubs

WordPress security

Code

The project this record applies to. Exploit listings stay in References.

Timeline

Detection, updates, and resolution for this record.

  1. Nov 21, 2025 · EUVD

    Detected

    The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected site's server which may make remote code execution possible.

  2. Apr 8, 2026 · EUVD

    Updated

    The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected site's server which may make remote code execution possible.

Sources

  • CVE.orgVulnerability recordCVE-2025-11456

    Official CVE identifier

    cve.org
  • FIRST EPSSExploitation probabilityCVE-2025-11456

    30-day exploitation probability 0.79%

    first.org
  • EUVDVulnerability recordEUVD-2025-198426

    The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1. This makes it possible for unauthenticate

    euvd.enisa.europa.eu

References

Freshness

Last verified in this catalog Nov 1, 2026. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.

  • FIRST EPSSNov 1, 2026
  • CVE.orgOct 26, 2026
  • EUVDOct 26, 2026